FAQs
1. Do you offer free shipping?
Yes! We offer free shipping on all orders. We want to make your shopping experience as seamless as possible, so you can enjoy your new hoodie without any extra costs.
2. How long will it take to receive my order?
Once you place an order, we begin processing it right away. Most orders are shipped within 2-3 business days, and delivery usually takes 5-7 business days within the country. International shipping times may vary depending on location.
3. Can I return or exchange my hoodie?
Absolutely. If you're not fully satisfied with your purchase, you can return or exchange it within 30 days of receiving your order. Just make sure the item is unworn and in its original condition. For return or exchange instructions, please contact our customer service team.
4. How should I care for my hoodie?
To keep your hoodie looking its best, we recommend washing it in cold water and hanging it to dry. This helps maintain the color and quality of the design over time.
5. What sizes are available?
We offer a range of sizes to suit all body types. You can check our detailed size chart on each product page to find your perfect fit. If you have any questions about sizing, feel free to reach out!
6. Are your hoodies sustainably made?
Yes, sustainability is important to us! We use eco-friendly materials wherever possible and prioritize ethical production practices to reduce our impact on the environment.